At this time, email is the prioritized medium of correspondence with both existing and prospective customers. Due to the intense daily demands of my current workload, I usually cannot communicate or correspond with customers on the spot in a prompt or casual manner by personal telephone calls or text messages during or after business hours. I typically respond promptly to email.
Please email your questions, comments, and/or order inquiries:
For all orders placed after 7/27/26, local pick up of purchased merchandise and/or merchandise pending purchase (all pipes, reeds, etc.) at the pipe making workshop will no longer be available. Please plan on having your pipes shipped to you.
Also, at this time all orders are shipped/delivered through the United States Postal Service unless otherwise specified. The customer is responsible for all shipping fees. If you require shipping insurance over $5000, your order will be split up into multiple packages.
Consider following my YouTube channel (@BensonUilleannPipes) for critical information about pipes, pipe making, reed making, and maintenance.
